Greenwood

Greenwood Chesapeake, VA
September 9, 2010
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Job - HLE Branch Manager


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Opportunity Number:24032408
Company Name:Hertz
Location:Williamsburg, VA US
Category:Management & Business
 Updated: 9/5/2010

HLE Branch Manager

We are currently looking for a Branch Manager for our Williamsburg HLE location.  Responsibilites will include: 

  • Conduct face-to-face sales calls in order to obtain new business
  • Attend/host outside sales meetings or events to promote the company and branch location
  • Continue to increase the market penetration of the branch and increase revenue
  • Actively participate in the training, coaching, and mentoring of the Management Trainees, Managers and Sales and Service Associates.
  • Complete performance reviews on Management Trainees, Managers and Sales and Service Associates and hold a meeting with the individual to discuss strengths and weakness
  • Hold monthly staff meetings to keep employees motivated and informed of business operations
  • Complete sales calls with Managers and Management Trainees in order to further their development
  • Direct and organize all reservations and pick
  • Handle or assist in the resolution of customer service issues if Managers and Management Trainees cannot.
  • Maintain a high level of customer service such that the Net Promoter Score for the store is at or above the locations goal.



Mandatory Requirements:

Candidates must meet the Mid Atlantic Regions promotion requirements to apply: 

 

SRPD:

Retail - 3 consecutive months of SRPD at or above $8.00

Replacement - 3 consectuvie months of SRPD at or above $2.50

 

Performance:

Meets standards (rating of 27) or better on latest review

No discipline letters in file for past 3 months (includes attendance letters) 

 

In addition, to the above stated requirements, we require the following:   

  • Ability to delegate and hold staff accountable for their actions.
  • Ability to handle multiple tasks and follow-up.
  • Excellent customer service skills
  • Excellent communication and written skills.
  • Must have good Microsoft Word and Excel skill set.
  • Recommendation from current Area Manager.




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